Go to European Summit - Netherlands

Creating Culturally Relevant Collaboration Tools

Collaboration tools are the “power tools” of SAFe teams. They help teams understand customer needs, develop roadmaps, prioritize and estimate work and improve their performance through retrospectives. Some tools, like the Impact-Effort matrix, can be considered “culturally neutral”: they work across cultural boundaries and help unite teams in common practices. Other tools, such as retrospectives based on sports metaphors, have cultural or geographical biases. These aren’t inherently good or bad, but instead make tools more or less relevant to their intended use. Finally, distributed teams are influenced by larger cultural biases and normative behaviors. Again, these are not inherently good or bad, but do influence the work of the team.

In this interactive session we’ll explore design techniques and principles that can help you make collaboration tools more culturally relevant, increasing the beneficial impact these tools have in your business.

Learning Objectives

  1. Understand the five elements of culture and how these can be managed to improve performance
  2. Understand culturally neutral vs culturally biased frameworks
  3. Tailor frameworks to improve cultural relevance

Location: Date: October 2, 2019 Time: 1:15 pm - 1:55 pm Luke Hohmann